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Updating Programs

Overview

Findhelp allows you search and connect with social care programs across the nation. The findhelp data team works diligently to keep this information up to date, but we know that program information can change in between our review cycles. If information changes within our review cycle, let us know by suggesting changes so that we can review the program right away! Collectively, we can ensure that people are connecting with most current information, every time.

How often are programs updated?

Findhelp has a target to update programs every 6 months. Additionally, programs listed on the platform can claim their programs and update information in real time!

 

How to Request a Change

If you notice information about a program has changed, such as a phone number or address, let us know by following these steps. Our data team will verify the change with the program, along with a full program review. 

  1. Search for the program that needs to be updated
  2. On the program listing, click Suggest
    Screen_Shot_2019-09-11_at_10.58.31_AM.png
  3. Write us a message, telling us what needs to be changed
  4. Click Send

Once you click send your message will be sent to the findhelp data team to review. We will review the program, confirm the change, and update the program listing. We have a response time of two business days so you will know when the change has been made.

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