Why Emails Don't Get Delivered
Sometimes organizations proactively block emails from unrecognized senders (like findhelp). This is to protect employees from spam, phishing attempts, and other unwanted emails. Because of these protections, your systems may be preventing our communications (like account confirmation and password reset emails, referral notifications, etc.) from arriving in your inbox.
Ensure You Receive Our Communications
Add our email addresses to your contact list:
- hello@findhelpmail.com
- no-reply@zoom.us (for webinar invitations)
Ask your IT team to allowlist* our sending domains by DNS hostname or by IP address:
- *.findhelp.com
- *.findhelp-qa.org
- @findhelpmail.com
- @findhelp.com
-
159.135.232.210
- no-reply@zoom.us (for webinar invitations)
*whitelist