Feature Updates

Overview

Feature Updates help you stay up-to-date with updates and new features on the platform. We publish Feature Updates every time there is a new feature or functionality on the platform. 

You can view Feature Updates anytime by clicking on the link on the Support Portal homepage, or you can sign up to receive Feature Updates in your inbox as they are published. 

Signing Up for Feature Updates

To sign up to receive Feature Updates, follow these steps:

Option 1 (recommended)

  1. Log in to findhelp.org or your Customer Site (not the Support Portal).

  2. Click Support to be logged in to the Support Portal. Support_Button.png

    • NOTE: If you're logged in on findhelp, and click Support, you'll automatically be logged into the Support Portal.
  3. Click Feature Updates on the Support Portal's homepage.

  4. Click Follow.

    Follow_Feature_Updates.gif

Option 2

NOTE: This method only works for users of findhelp.org. If you typically use a Customer Site or Single Sign On (SSO), please use Option 1.

You may also log in directly from the Support Portal:

  1. Click Sign In This will take you to the findhelp.org login page where you can enter your credentials and be taken back to the Support Portal.

    Screen_Shot_2020-11-11_at_11.29.56_AM.png
  2. Click Feature Updates on the Support Portal's homepage.Screen_Shot_2020-11-11_at_11.38.41_AM.png
  3. Click Follow
    Screen_Shot_2020-11-11_at_11.38.18_AM.png

You can stop receiving Feature Updates at any time by following the same steps above, and clicking unfollow.

 

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