Network Overview Dashboard


As a Customer, you are an integral part of the network, helping to connect people in needs to services in your area.

Sometimes it helps to understand the entire network and how the activities on your site(s) are the same and different. For example, you may see a spike in housing needs and want to understand if it’s something specific to the community you're serving, or if it’s a resource that’s in demand across the broader network.

The Network Overview Dashboard provides insight into these questions and shows your sites data compared in aggregate to the overall network.

Use this dashboard to:

  • Understand needs and usage for your greater community and network
  • Answer questions relating to your specific population, versus the rest of the network in your area
    • Are all members of my community increasingly needing housing? Or just those we serve?
  • Benchmark against your network for users, searches, and connections

In doing so, you can provide additional services to your community, work collaboratively to address needs impacting your broader community, or set goals for users and connections you'd like to see on your site(s).



Best Practices

For the best results, you'll want to use a combination of some or all of the following filters: Category, Geographic, Date Range, and Aggregation. 

Use this dashboard to:

  • See what users are searching for across the greater network
  • Learn how your specific population is searching and connecting, versus the rest of your network 
    • Are all members of my community looking for childcare resources? Or just those we serve?
  • Set goals relating to activities such as users and connections to make a greater impact in your network

Frequently Asked Questions

Why are metrics different between the Network Overview Dashboard and Site Activity Dashboard?

“Site Activity” shows all usage from your entire site, including searches that are outside of your listed reporting service area. “Network Overview” shows usage from within your service area.


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