Analytics: Access Denied


Are you are getting an Access Denied error when trying to view your Analytics? Below, you'll find the common causes and ways to fix them.


Common Causes

You don't have access to the Dashboard

If someone shared with you a direct link to a dashboard, you may not have access to view it.

To resolve: Check out this article for how you can be provisioned to view the dashboard.


Your Systems is Blocking the Analytics Dashboards

If you are provisioned to see the dashboard and are receiving an Access Denied error, there is likely a VPN or site blocker that is preventing access to our Analytics tool.

To resolve: Work with your IT team to whitelist the following URL:





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