Analytics: Access Denied Error

Are you are getting an Access Denied error when trying to view your Analytics? Below are common causes and ways to fix them.

Common Causes & Fixes

You don't have access to the Dashboard

  • If you received a direct link to a dashboard from someone at your organization, you may not have access to view it.
  • Fix: Check out this article for how you can be provisioned to view the dashboard.

Your security settings are blocking the Analytics Dashboards

  • If you are provisioned to see the dashboard and are receiving an Access Denied error, there is likely a VPN or site blocker that is preventing access to our Analytics tool.
  • Fix: Work with your IT team to allowlist* this URL:






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