Mobile-Friendly Access

 

Overview

Findhelp and customer sites are  mobile-friendly so that you can access it from your smartphone or tablet browser.

There is also an app for the public version of findhelp.org (iPhone or Android) and findhelp can create custom branded apps for customers. Learn more about requesting a branded mobile app.

 

Save Your Customer Site to your Home Screen

If you would like users to access your platform through their browser in lieu of creating an app, we recommend saving the site as a bookmark. 

iPad or iPhone

  1. Launch the Safari app
    1. NOTE: this only works for Safari, not other browser apps such as Chrome
  2. Enter the URL of your Customer Site and open the page
  3. Tap the share icon located at the bottom of your browser
    Screen_Shot_2021-08-06_at_3.58.57_PM.png
  4. Click Add to Home Screen

For more information please access the Apple Support page: Bookmark favorite webpages in Safari on iPhone

Android

  1. Launch the Chrome App
  2. Enter the URL of your Customer Site and open the page
  3. Tap the menu icon (3 dots in the upper right-hand corner)
    Screen_Shot_2021-08-06_at_3.56.36_PM.png
  4. Click Add to Homescreen
  5. Enter a name for the shortcut and Save.
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