How can I assess the impact of a Flyout we’ve set up on our site(s)?

Tier: Basic, Professional, Enterprise 

Overview

Flyouts are a great tool to use to provide information or prompt an immediate response from users based on where they search and/or what they search for.

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The Flyout Activity dashboard provides helpful metrics to understand the impact of Flyouts.

What is the Flyout Activity Dashboard?

The Flyout Activity dashboard provides key metrics to understand the effectiveness of Flyouts. The dashboard shows open rates and how users are interacting with the Flyout. 

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Assessing the Impact of Flyouts

The Flyout Activity dashboard provides key metrics to understand the effectiveness of Flyouts. 

The Flyout Activity chart shows  how often a Flyout appeared, if the call to action button was clicked, and if the Flyout was dismissed. Knowing the frequency that a Flyout appeared can be helpful to understand if you need to adjust what triggers the Flyout to appear.

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The Flyout Engagement Chart provides a breakdown of how users are engaging with the Flyout:

  • Call to Action - The button on the Flyout was clicked.
  • Dismissed - The Flyout was closed by clicking the X on the Flyout box.
  • No Action - The user did not click anything on the Flyout.
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Filter Tips 

If you have multiple Flyouts set up on your site(s), you can use filters on the Flyout Activity dashboard to understand the impact of specific Flyouts. This can be done by using the Site and Flyout filters.

 

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