How can I conduct additional analyses on our findhelp data?

Tier: Basic, Professional, Enterprise 

Overview

Findhelp’s dashboards provide both high-level and detailed views of a user’s personal work, site activity, and analytics relating to program management all available in an easy to use analytics interface directly on your site(s). However, we understand that when it comes to using findhelp analytics, you and your organization may want to use the data to conduct additional analyses outside of the findhelp analytics interface. All of our dashboards are downloadable and we provide other data connection offerings, all to help you and your organization make data-driven decisions around addressing social needs in your community. 

Downloading Data

The data from all charts and tables found in findhelp dashboards can easily be downloaded as a .CSV file for further analysis outside of the findhelp analytics interface.

To download the data:

  1. Hover your mouse over the table.
  2. Click on the three lines in the upper right corner.
  3. Select Download Data.
Download_Data.gif

 

Images and charts can also be downloaded: 

  1. Hover your mouse over the table.
  2. Click on the three lines in the upper right corner.
  3. Select Download Image.
Downloard_Image.png

Only individual images and charts are available for download. If you are interested in downloading or printing the entire dashboard view, we recommend using a screen capture tool. 

Customer SQL Database

We offer the option of connecting to a regularly refreshed version of your social navigation data in findhelp. With this deeper level of access to your data, you can write custom reports using standard database query tools, import findhelp raw data directly into your preferred analytics platform, and create integrations with other systems in your environment via bulk import. 

Please reach out to your Customer Success Manager or email support@findhelp.com to learn more about this feature!

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