How do I update or remove a Feature label from a program?

Tier: Professional, Enterprise

Overview

Featured Programs allow your organization to bring key programs to the top of relevant search results. These may be trusted programs, partners, or your organization’s own programs. Once a program or provider is featured on your site, you can change or remove the feature label.

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Important

  1. Your Customer Success Manager must initially set up the feature label before you can add, update or remove a feature label from a program.
  2. Feature labels must be set up for each site individually. So if you want to add, update or remove a feature label on your organization’s staff and community sites, you must log into each site to make the update.

How Do I Change the Featured Label on a Program?

To change the feature label on a  featured program, access the Featured Programs tool.

1. Log into your account (Reminder: This feature is only available to Site Administrators). 

2. Click on the Site Tools menu and select Featured Programs.

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In the Featured Programs tool, you see a list of all programs currently featured on your site.

3. In the Current Featured Programs list, find the program you want to update. 

  • Find the program by viewing or sorting the Program list, or use the Search box to quickly find it by name.

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4. Use the Program Search Status column, select the new featured label you want to assign to this program from the dropdown.

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5. Repeat these steps for each featured program you’d like to change.

How Do I Remove a Featured Label From a Program?

To remove a featured label from a program, access the Featured Programs tool.

1. Log into your account (Reminder: This feature is only available to Site Administrators). 

2. Click on the Site Tools menu and select Featured Programs.

Site_Tools_Featured_Programs.png

In the Featured Programs tool, you see a list of all programs currently featured on your site.

3. In the Current Featured Programs list, find the program you want to update. 

  • Find the program by viewing or sorting the Program list, or use the Search box to quickly find it by name.

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4. Click Remove next to the program you want to remove the Featured label from.

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5. Repeat these steps for each featured program you want  to remove.

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